FXC BRANDS
Rest[
1] of the World Privacy Notice
Why do we have this privacy
notice?
We are FXC Brands and treating
individuals and their personal information with respect reflects our core
values as a business. We want you to
know as much as possible about what we do with your personal information. You and your personal information are
protected by various laws and guidance and FXC Brands is committed to upholding
these and respecting your privacy and keeping your information safe. So whilst this privacy notice is quite long,
we want you to be fully informed.
In this privacy notice any
reference to "us", "we", "our" or
"ourselves" is a reference to is a reference to FXC Brands, (being
Freixenet Copestick Limited and its subsidiaries), and any reference to
"you", "your" or “yourself” is a reference to you as
someone who has a relationship with us in some way, who has contacted us or
interacted with us in some way or your personal information is relevant to the
work we do as a business. This privacy
notice will not apply in relation to you to the extent you are a current or
past staff member or worker for FXC Brands [(for this please see our Staff
Privacy Notice )].
However, this privacy notice
will cover you if you interact with us or we process your personal information
for any other reason. For example, this
privacy notice will cover someone who works at a business that we are providing
services to, who uses our website(s) or who links to or follows our social
media accounts, a member of the public who contacts us, individuals who are
going through a recruitment process to come to work for us or anyone else who
is affected by our activities to the extent not covered by our [Staff Privacy
Notice]. This privacy notice provides
details in accordance with data protection laws about how we collect and use
personal information about you during and after your relationship with us.
As this privacy notice covers
a wide range of individuals and different types of relationships and
interactions with us, not all aspects of this privacy notice may apply to you
depending upon the nature of your relationship, interactions with us and why we
are processing your personal information.
If you have any queries regarding your personal information you can
contact Harmeet Singh Matharu, who can be contacted at Harmeet.Matharu@fxcbrands.com.
The controller of your
personal information
For the purposes of data
protection laws and this privacy notice, we are the controller of your personal
information for the processing of your personal information. Being a controller
of your personal information means that we are responsible for deciding how we
hold and use your personal information. Our corporate details are Freixenet
Copestick Limited, a company incorporated in England and Wales with our
registered office 2100 First Avenue London Road, Newbury, Berkshire, RG14 2PZ.
If you have any queries regarding your personal information you can contact
Harmeet Singh Matharu, who can be contacted at Harmeet.Matharu@fxcbrands.com.
Your duty to
inform us of changes
It is important that the personal information we hold about
you is accurate and current. Please keep us informed if your personal
information changes during or after the period of your interactions with
us.
What if you do not provide
personal information?
Generally, you are not obliged to provide us with any of your
personal information and in some cases failing to provide some of it may have
an adverse impact on our ability to interact with you. However, if you are
applying to work for us and you fail to provide information when requested,
which is necessary for us to consider your application (such as evidence of
qualifications or work history), we will not be able to process your
application successfully. For example, if we require a credit check or references
for the role and you fail to provide us with relevant details, we will not be
able to take your application further.
If you have
queries or concerns just ask!
We are not required to appoint
a data protection officer to oversee our compliance with data protection laws,
however we have appointed a Data Controller to do this. If you have any
questions about this privacy notice or how we handle your personal information,
please contact our Data Controller, who can be contacted at Harmeet.Matharu@fxcbrands.com.
Changes to this notice
We keep our privacy notice
under regular review and we may update this privacy notice from time to time.
The current version of this notice is available on all Group websites and by
requesting a copy from Harmeet Singh Matharu, who can be contacted at Harmeet.Matharu@fxcbrands.com. If there are any material changes to this privacy
notice in the future we will let you know, usually by updating the version on
our main website.
Data protection principles
We are committed to being transparent about how we collect
and use your personal information and in meeting our data protection
obligations. Data protection laws say
that the personal information we hold about you must be:
- Used lawfully, fairly and in a transparent way.
- Collected only for valid purposes that we have clearly explained
to you and not used in any way that is incompatible with those purposes.
- Relevant to the purposes we have told you about and limited only
to those purposes.
- Accurate and kept up to date.
- Kept only as long as necessary for the purposes we have told you
about.
- Kept securely.
To make sure this happens we are required under data
protection laws to notify you of the information contained in this privacy
notice. It is important that you read
this document before you begin interacting with us or deal with us in any way
so that you understand how and why we will process your personal information.
What personal
information do we collect?
In connection with your relationship or interactions with us,
we may collect and process a wide range of personal information about
you. This includes:
- Personal contact details such as name, title, address, email
address and telephone number(s).
- Information about your date of birth, age, gender, marital
status, next of kin, dependants, family members and emergency contacts.
- Any information provided by you or a recruitment agency or created
by us as part of the recruitment process, e.g. your CV, any application
form, during any assessment tests, during any telephone/video calls and
during an interview, and this information may cover for example your past
work history, your current and past remuneration, tax status, right to
work, national insurance number, qualifications and experience,
professional memberships, personality characteristics, references, job
offers, proposed terms and other information relevant to recruitment.
- Bank account details, financial transactions, payments.
- Any terms and conditions relating to your relationship with us.
- Any communications between ourselves and you.
- Details of services carried out by you in connection with our
relationship with you, details of your interest in and connection with any
organisation which supplies any services to us, details of any products or
services supplied to us.
- Details of services supplied by us in connection with our
relationship with you or your organisation, details of your interest in
and connection with any organisation which we supply any services, and
information linked with any services supplied by us.
- Business related information, such as where you are a sole trader,
a partner or a company director or a key member of staff of a business we
have a relationship with.
- Performance information related to our relationship with you or a
business we have a relationship with.
- Publicly available personal information, including any which you
have shared via a public platform, online or on social media and also
non-public personal information where you have followed or linked to any
of our social media.
- Details of your education or work history including organisations,
positions, roles, responsibilities.
- Creditworthiness as we may undertake investigations in order to
establish whether to enter into or continue a business relationship with
you or your organisation.
- How you use our website(s) as we collect information about
the pages you look at and how you use them, usernames, account details and
passwords, IP addresses, entry and exit data when you look at or leave our
website, details of services that may be of interest to you, online
subscription information for example when you ask to receive our
updates, browser related information, cookies that are set on your device
by our website(s) (for more details on our cookie policy please visit our
cookie privacy web page.
- Your usage of any of our IT systems we make available to visitors
to our premises, e.g. visitor Wi-Fi.
- Identification information including your driving license and/or
passport and background checks.
- Details of any queries, complaints, claims and cases involving
both us and yourself including any related communications.
- Information obtained through electronic means such as swipe card
records and access control systems if you visit our premises.
- Photographs, video footage, audio recordings, and other content,
for example when you leave a voicemail message, or when you are involved
in creating content for a marketing, promotional or educational
programmes, or which you may provide to us.
- Information from Companies House about you and non-public details
of shareholdings, investments or other interests you may have and any
dealings you may have in any of them.
- Any other personal information you provide to us.
We may also in some cases collect and process more sensitive
special category personal information including:
- Information about your health including any medical
condition, health, and sickness records, including:
- where you have a disability or medical condition for
which we need to make reasonable adjustments, including where you visit
our premises.
- where you inform us about any ill-health, injury, or disability.
- information about your health, for example as part of the
recruitment process in relation to benefits as part of your remuneration.
- In some cases equal opportunities monitoring information,
including information about your ethnic origin, political
opinions, religion or philosophical beliefs, sex life or sexual
orientation. This will usually only
be where it is relevant to your recruitment or you provide it to us for
some other reason.
In cases where it is relevant, we may also collect criminal records
information about you, for example an offence committed by you or alleged to
have been committed by you that impacts on your relationship with us or your
position in an organisation regulated by us or it affects your ability to work
for us.
If you are providing us with details of any other individuals
they have a right to know and to be aware of what personal information we hold
about them, how we collect it and how we use and may share that
information. Please share this privacy
notice with them. They also have the same rights as set out in this privacy
notice in relation to their personal information that we collect.
We aim not to collect personal
information about children
Our website, materials and other services we provide are not
intended for use by anyone under the age of 18 years and we do not knowingly
collect personal information relating to anyone under the age of 18 years old
unless for some reason you provide it to us.
Where do we collect your
personal information from?
We collect your personal information in a variety
of ways and from a variety of sources as set out below:
- Often most of your personal information is collected directly from
you, for example through contact with you, through your applications, CVs
or resumes, memberships, from your passport or other identity documents
such as your driving licence; from forms completed by you during the
recruitment process (such as forms
to obtain some remuneration benefits); when we provide services to you,
when you visit our premises, from correspondence with you or through
interviews, meetings or other interactions with us or other personal
information you provide to us.
- If you work for an organisation that has a relationship with us,
then we may collect some of your personal information from them.
- If you are a client or customer of an organisation that we provide
services to, then we may collect all personal information about you from
that organisation, and not directly from you.
- From our website, other websites, the internet, social media or
other platforms including public sources of information.
- Third parties such as organisations you have worked for in the
past, referees whose details you provide to us, recruitment agencies,
temporary worker agencies, recruitment websites or platforms, Companies
House, professional or trade organisations.
- From our website(s) and information technology and communications
systems, access control systems and suppliers we use in connection with
them.
- From third parties appointed by you, for example any agency you
work with or any financial or legal advisors.
- From third parties appointed by us, for example legal advisors
appointed by us or credit reference agencies, identity or background check
providers, data cleansing service providers or market/data research
providers, analysis service providers
- From government or government related bodies, regulators, the
police, law enforcement authorities, the security services and Disclosure
and Barring Service in respect of criminal convictions.
We store personal information relating to you in a range of different
places, such as information technology systems (including our email system).
What are our bases for
processing your personal information?
We will only use your personal information when the law
allows us to. This means we must have
one or more legal bases to use your personal information. Most of these will be self-explanatory. The most common legal bases which will apply
to our use of your personal information are set out below:
- Where we need to perform the contract we have entered into with
you which covers your relationship with us or to take steps to enter into
that contract.
- Where we need to comply with a legal obligation which applies to
us, for example complying with health and safety laws for visitors.
- Where it is necessary for legitimate interests pursued by us or a
third party and your interests and fundamental rights do not override
those interests. We have set out in
the section below how we use your personal information together with more
details on our legitimate interests.
- Where you have given your consent.
Generally, we do not rely on or need your consent for almost all
uses we make of your personal information.
Where we are processing any sensitive special category
personal information about you (which covers personal information revealing
racial or ethnic origin, political opinions, religious or philosophical
beliefs, or trade union membership, genetic data, biometric data, data
concerning health or data concerning your sex life or sexual orientation) then
we also need to have one or more of the following legal bases for using your
personal information.
- Where we have your explicit consent to do so.
- Where it is necessary for us to comply with our obligations and
exercising our rights in the field of employment law, social security law
and social protection law.
- Where we need to protect your vital interests (or someone else's
vital interests).
- Where you have already made public the personal information.
- In establishing, exercising or defending legal claims, whether
those claims are against us or by us.
- Where it is necessary in the public interest.
We will not usually process any of these types of special
category personal information about you, and in cases where we do process
special category personal information about you it will generally be to comply
with legal obligations, where you have given your consent or to establish,
exercising or defending legal claims. In
some cases, more than one legal bases may apply to our use of your personal
information.
Where we process criminal records information about you, then
we will either do so either to comply with legal obligations or with your
consent.
How will we use your personal
information?
There are many ways we may need to use your personal
information in the context of your relationship with us or our use of your
personal information. We have set out the main uses below, and indicated the
main applicable legal bases of processing, but there may be other specific uses
which are linked to or covered by the uses below.
- We may process your personal information to conduct any business
or other relationship we have with you or an organisation you work for or
an organisation of which you are a client or customer. This may relate to
the entry into or performance of a contract with you or your organisation
either directly or indirectly, which will be in our legitimate interests
and we may also have legal obligations or be exercising a legal right to
do this. We may also in some
limited cases rely on your consent.
- We may also need to monitor, manage or record our relationship
with you or an organisation which you work for, which may involve
meetings, assessments, communications with you, decisions regarding your
relationship with us. As well as
relating to the entry into or the performance of a contract with you
either directly or indirectly, this will also be in our legitimate
interests.
- We may also need to process your personal information during the
recruitment process to decide whether to enter into working relationship
with you, to enter into that relationship, to meet our
obligations under that relationship and to enforce our rights. For
example, we need to process your personal information to assess your
skills, qualification and suitability for the role and communicate with
you about the recruitment process. It is in our legitimate interests to
process your personal information and decide whether to appoint you to a
role and whether to enter into a contract with you for that purpose. We may also need to do it in order to
enter into a contract with you.
- We may need to process your personal information in order to hold
or conduct promotions or campaigns and educational programmes. This may relate to the entry into or
performance of a contract with you either directly or indirectly, it may
be in our legitimate interests, and in some cases we may rely on your
consent to do this.
- We may need to carry out background, identity or other checks in
relation to you and an organisation you want to register with us or to
carry out credit checks to decide whether to enter into a business
relationship with you. This will be
in our legitimate interests, and in some cases we may have a legal
obligation to do so. In some cases
we may need to rely on your consent to do this.
- As a business we may have many legal obligations connected to our
relationship with you, for example to comply with health and safety laws
when visiting our premises, to comply with data protection laws, to make
filings at Companies House, to ensure equality and equal opportunities or
to invoke other legal rights.
- We will also need to keep and maintain proper records relating to
your relationship with us or an organisation you work for and information
about you which is relevant to that relationship. As well as relating to
the entry into or performance of a contract with you either directly or
indirectly, this will also be in our legitimate interests, and we may also
have legal obligations to do this.
- In some cases we may need to process your personal information to
prevent, detect or prosecute criminal activity. This will also be in our legitimate
interests, we may also have legal obligations or be exercising a legal
right to do this and it will also be in the public interest.
- You may have contacted us about a query, complaint or enquiry and
we need to be able to respond to you and deal with the points you have
raised. This will also be in our legitimate interests, we may also have
legal obligations or be exercising a legal right to do this.
- We may need to gather evidence for and be involved in possible
legal cases. As well as relating to
the entry into a contract with you or an organisation you work for either
directly or indirectly, this will also be in our legitimate interests, we
may also have legal obligations or be exercising a legal right to do this
and it may also be needed to establish, bring or defend legal claims.
- To ensure effective general business administration and to manage
our business. As well as relating to the entry into or performance of a
contract with you either directly or indirectly, this will also be in our
legitimate interests, and we may also have legal obligations or be
exercising a legal right to do this.
- To obtain referrals from other organisations you have worked for
or with. As well as relating to the entry into or performance of a
contract with you either directly or indirectly, this will also be in our
legitimate interests, and we may also have legal obligations or be
exercising a legal right to do this.
- To monitor any use you make of our information and communication
systems and our website and social media accounts to ensure compliance
with our information technology policies, ensure network and information
security, including preventing unauthorised access to our computer and
electronic communications systems and preventing malicious software
distribution and also to monitor your use of our website and social
media. As well as relating to the
entry into or performance of a contract with you either directly or
indirectly, this will also be in our legitimate interests, and we may also
have legal obligations or be exercising a legal right to do this. In relation to social media you may also
have already made the personal information public.
- To conduct data analytics and analysis studies and improve our
business, use of our website(s) and social media which relates to us. This will also be in our legitimate
interests, and we may also have legal obligations or be exercising a legal
right to do this.
- We may carry out market research, so that we can better understand
the organisations we regulate or provide services to. This will also be in our legitimate
interests, and we may also have legal obligations or be exercising a legal
right to do this.
Change of purpose
We will only use your personal information for the purposes
for which we collected it, unless we reasonably consider that we need to use it
for another reason and that reason is compatible with the original
purpose. If we need to use your personal
information for an unrelated purpose, we will notify you by updating this
privacy notice on our website, so please check back regularly for any updates.
Please note that we may process your personal information
without your knowledge or consent, in compliance with the above rules, where
this is required or permitted by law. We
will rarely need to rely on your consent to process any of your personal
information.
Automated decision-making
Automated decision-making takes place when an electronic
system uses personal information to make a decision about that person without
any human intervention which produces legal effects concerning them or
similarly significantly affects them. We do not currently use this type of
automated decision making in our business in relation to you.
You will not be subject to decisions that will have a
significant impact on you based solely on automated decision making unless we
have a lawful basis for doing so and we have notified you.
Who has internal access to
your personal information?
Your personal information may be shared internally
with our staff, including with our managers, our HR team for recruitment
matters, our teams carrying out training, services, the technology team and
senior staff in the business area involved in your relationship with us or our
other staff or workers where access to your personal information is necessary
for the performance of their roles. We
only provide access to your personal information to those of our staff or
workers who need to have access to your personal information.
Who do we share your personal
information with externally?
When using your personal information we may share it with
third parties but we will only do so when it is appropriate and we have a legal
basis for doing so. Third parties that we may share your personal information
with include:
- Any third party approved by you or where we need to do so to enter
into or perform a contract with you.
- An organisation you work for or that represents you if that
organisation has a relationship with us.
- Customers of our business, usually when you have a relationship
with them as a member of their staff or as a client or customer of theirs.
- Service or product providers to our business, for example
information technology services suppliers, credit reference agencies,
marketing and public relations service providers.
- If you represent one of our suppliers, to other companies in the
supply chain so they can contact you about any supply chain issues.
- Third parties that process personal information on our behalf and
in accordance with our instructions, usually suppliers of services to us.
- Purchasers, investors, funders and their advisers if a business we
provide services to or regulate sells all or part of its business, assets
or shares or restructures whether by merger, re-organisation or in another
way.
- To any successor regulator or provider of services in relation to
the regulatory functions or services we provide.
- Our legal and other professional advisers, including our auditors
or any professional advisors appointed by you, for example a legal advisor
or an agency you work with.
- Third party record keepers, for example to make filings at
Companies House.
- Social media and other online platforms where relevant to our
relationship with you.
- Governmental bodies, HMRC, other regulators (including the FCA and
sometimes the ICO), police, law enforcement agencies, security services,
courts/tribunals.
- We use Google Analytics which sets cookies to collect information
about how visitors use our website.
See our Cookie Policy web page for more details on our cookie
policy. We use the information to compile reports and to help us improve
the website. The cookies collect information in an anonymous form,
including the number of visitors to the website and blog, where visitors
have come to the website from and the pages they visited. To opt out of being tracked by Google
Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
- We may also use other service providers for marketing purposes,
such as Mailchimp and Webex.
We do not disclose personal information to anyone else except as set
out above unless we are legally entitled to do so.
International
transfers
It is sometimes necessary to
share your personal information outside of the UK and the European Economic
Area (the EEA). This will typically occur when service providers to our
business are located outside the EEA. These transfers are subject to
special rules under data protection laws.
If we transfer your personal information outside of the UK
and the EEA, we will ensure that the transfer will be compliant with data
protection laws and all personal information will be secure. Our standard
practice is to assess the laws and practices of the destination country and
relevant service provider and the security measures that are to be taken as
regards the personal information in the overseas location; alternatively, we
use standard data protection clauses. This means that when a transfer such as
this takes place, you can expect a similar degree of protection in respect of
your personal information.
Our directors and other key staff working for us may in
limited circumstances access personal information from outside of the UK and
EEA if they are on holiday abroad outside of the UK or EEA. If they do so they will be using our security
measures and the same legal protections will apply that would apply to
accessing personal information from our premises in the UK.
In limited circumstances the people to whom we may disclose
personal information may be located outside of the UK and EEA and we will not
have an existing relationship with them, for example a foreign police force or
a foreign regulator. In these cases we
will impose any legally required protections to the personal information as
required by law before it is disclosed.
If you would like any more details about how we protect your
personal information in relation to international transfers, then please
contact Harmeet Singh Matharu, who can be contacted at Harmeet.Matharu@fxcbrands.com.
How do we protect your
personal information?
We are committed to keeping
your personal information safe and secure and so we have numerous security
measures in place to protect against the loss, misuse, and alteration of
information under our control. Our security measures include:
- Encryption of personal information where appropriate.
- Regular planning and assessments to ensure we are ready to respond
to cyber security attacks and data security incidents.
- Regular penetration testing of systems.
- Security controls which protect our information technology systems
infrastructure and our premises from external attack and unauthorised
access.
- Aiming to use best in class security systems implemented across
our networks and hardware to ensure access and information are protected.
- Regular backups of information technology systems data.
- Internal policies setting out our information security rules for
our staff.
- Regular training for our staff to ensure staff understand the
appropriate use and processing of personal information.
- Where we engage third parties to process personal information on
our behalf, they do so on the basis of our written instructions, they are
under a duty of confidentiality and are obliged to implement appropriate
technical and organisational measures to ensure the security of personal
information.
We take information security very seriously and will use all
reasonable endeavours to protect the integrity and security of the personal
information we collect about you.
For how long do we keep your
personal information[?
The duration for which we
retain your personal information will differ depending on the type of
information and the reason why we collected it from you. We will hold your personal information for
the duration of your relationship with us or the reason we were processing it,
and then usually for a further period of up to 6 years after that. This may apply where you are a contact or
client or customer of an organisation that we regulate or we provide services
to. However, for some business
relationships, for example those relating to land or our leases of premises, we
may need to keep records for 12 years or more.
Whichever time period normally
applies, in some cases we may need to keep your personal information for
longer, for example if it is still relevant to a dispute or legal case or claim
or a regulatory matter.
If you applied to work with us
we will retain your personal information for a period of 12 months after we
have communicated to you that you application has not been successful. We
retain your personal information for that period so that we can show, in the
event of a legal claim, that we have not discriminated against candidates on
prohibited grounds and that we have conducted the recruitment exercise in a
fair and transparent way. After this period, we will securely destroy your
personal information in accordance with the applicable laws and regulations
unless you ask us to keep it on file. If your application has been successful
and you accept an offer to work for us then please refer to our Staff and
Workers privacy notice for further information.
We will not retain your
personal information for longer than necessary for the purposes for which it
was collected and it is being used. We do not guarantee to retain your personal
information for the whole of the periods set out above; they are usually the
maximum period, and in some cases we may keep your personal information for a
much shorter period.
For more information please
contact Harmeet Singh Matharu, at Harmeet.Matharu@fxcbrands.com
Your rights
As an individual whose personal information we collect and
process, you have a number of rights.
You may:
- Withdraw any consent you have given to us, although this will only
be relevant where we are relying on your consent as a basis to use your
personal information, but it is an absolute right. Once we have received
notification that you have withdrawn your consent, we will no longer
process your personal information for the purpose or purposes for which
you originally gave your consent, unless we have another legal basis for
doing so, but withdrawing consent will not affect use that has already
happened.
- Request details about how your personal information is being
used. This right is linked with the
right of access mentioned below.
- Request access and obtain details of your personal information
that we hold (this is commonly known as a “data subject access request”).
This enables you to receive a copy of the personal information we hold
about you and to check that we are lawfully processing it.
- Request correction of the personal information that we hold about
you. This enables you to have any
incomplete or inaccurate information we hold about you corrected.
- Request erasure of your personal information. This means that you can ask us to delete
or stop processing your personal information, for example where we no
longer have a reason to process it. You also have the right to ask us to
delete or remove your personal information where you have exercised your
right to object to processing (set out below). The right to have data erased does not
apply in all circumstances.
- Object to the processing of your personal information where we are
relying on a legitimate interest (ours or that of a third party) and there
is something about your particular situation which makes you want to
object to processing on this ground.
- Object to direct marketing where we are processing your personal
information for direct marketing purposes.
This is an absolute right.
- Request the restriction of processing of your personal
information. This enables you to ask us to stop processing your personal
information for a period if data is inaccurate or there is a dispute about
whether or not your interests override our legitimate grounds for
processing your personal information.
- Request the transfer of your personal information to another party
in certain circumstances.
- Object to certain automated decision-making processes using your
personal information.
You should note that some of these rights, for example the
right to require us to transfer your personal information to another service
provider or the right to object to automated decision making, may not always
apply as they have specific requirements and exemptions which apply to them and
they may not apply to personal information recorded and stored by us. For example, we do not use automated decision
making in relation to your personal information which has legal or other
significant effects for you. However,
some of your rights have no conditions attached, so your right to withdraw
consent or object to processing for direct marketing are absolute rights.
If you would like to exercise
any of these rights, please contact Harmeet Singh Matharu, Harmeet.Matharu@fxcbrands.com
We may need to request specific information from you to help
us confirm your identity and ensure your right to access the information (or to
exercise any of your other rights). This
is another appropriate security measure to ensure that personal information is
not disclosed to any person or dealt with by a person who has no right to do
so.
Whilst this privacy notice sets out a general summary of your
legal rights in respect of personal information, this is a complex area of
law. More information about your legal
rights can be found on the ICO’s website at https://ico.org.uk/for-the-public/.
Complaints
We hope you don’t have any reason to complain, and we will
always try to resolve any issues you have, but you always have the right to
make a complaint at any time to the ICO about how we deal with your personal
information or your rights in relation to your personal information.
You can make a compliant in writing to the ICO, Wycliffe
House, Water Lane, Wilmslow, SK9 5AF, United Kingdom or you can go to https://ico.org.uk/make-a-complaint/.
Contacting us
If you have any queries
regarding our use of your personal information or this privacy notice then
please info@fxcbrands.com or
write to us at our business address Freixenet Copestick, 2100 Newbury Business
Park, London Road, Newbury, Berkshire, RG14 2PZ.
- where you have a disability or medical condition for which we need to make reasonable adjustments, including where you visit our premises.
Compliance Organization
The topic of Compliance has considerably gained in importance as a result of the steady international growth our company and the increasing legal requirements. Consequently, we developed a Compliance Management System. Within the framework of this system, a Compliance organization was established whose Compliance representatives are available as neutral and independent contact persons for any questions in relation to the topic of Compliance.
If there is any indication of a (potential) violation of the law in relation to Henkell Freixenet, you have the possibility to send us - completely confidential - a message via our Compliance contact.
Compliance Contact
Anonymous message submission: www.report-securely.eu/henkell-freixenet
As an alternative, you have the possibility to send an e-mail to the Compliance organization of our company:
compliance@henkell-freixenet.com
or:
We will carefully investigate the reported matter and, if necessary, take appropriate action.
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